Shipping and Returns Policy
FREE POSTAGE – FOR A LIMITED TIME ON ALL ORDERS WHEN OFFER IS ACTIVE!
Thank you for shopping with us at accessories4graves.ie. We strive to provide you with an exceptional shopping experience, and part of that commitment involves clear and transparent shipping and returns policies. Please read the following information regarding shipping and returns before making a purchase. If you have any further questions, feel free to contact our customer support team.
1. Order Processing:
– Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and holidays.
– Please ensure that you provide accurate shipping information during checkout to avoid any delays or delivery issues.
2. Shipping Methods:
– We offer multiple shipping options, including standard shipping and expedited shipping.
– The available shipping methods may vary depending on your location and the products in your order.
– Shipping costs will be calculated at checkout based on your selected shipping method and the weight/size of the items.
3. Shipping Timeframes:
– The estimated delivery timeframes depend on your location and the shipping method chosen.
– Standard shipping usually takes between 2-3 business days for domestic orders.
– Once your order is shipped, you will receive a confirmation email with tracking information.
– You can track the progress of your shipment by entering the provided tracking number on our website or the carrier’s website if provided.
Returns and Exchanges:
1. Return Eligibility:
– We accept returns and exchanges within 30 days from the date of purchase.
– To be eligible for a return or exchange, the item(s) must be unused, in their original packaging, and in the same condition as when you received them.
2. Return Process:
– To initiate a return or exchange, please contact our customer support team with your order details and reason for the return/exchange.
– Once your return request is approved, we will provide you with instructions on how to proceed.
3. Return Shipping:
– The customer is responsible for the return shipping costs unless the return is due to our error or a defective product.
– We recommend using a trackable shipping service for your return and retaining the proof of shipment until the return is processed.
4. Refunds and Exchanges:
– Upon receiving and inspecting the returned item(s), we will process the refund or exchange as per your request.
– Refunds will be issued to the original payment method used during checkout.
– Exchanges will be processed based on product availability.
Note: items such as personalized products, Bespoke items made to order and items on clearance, are not be eligible for returns or exchanges unless they are defective or damaged during shipping.
We reserve the right to update or modify our shipping and returns policy at any time without prior notice. It is recommended to review this page periodically for any changes.
If you have any further questions or require assistance, please contact our customer support team via email, phone, or live chat.
Thank you for choosing accessories4graves.ie. We appreciate your business!
Please feel free to contact us at any stage Ph:8484843 or email@example.com